Dear Members, we would like to advise you about some changes to the cancellation rules and policies at the Tyrol Lodge. Please review the message below that we have received from the President of the Tyrol Ski & Mountain Club.
Thank you.
PLEASE NOTE THE FOLLOWING CHANGES IN RED & IMPORTANT REMINDERS BELOW- PLEASE COMMUNICATE WITH YOUR CURRENT MEMBERS
2)1) 1) The Board of Directors approved the new Cancellation Period – 12pm the Monday prior to arrival, as of June 1, 2017. This will provide the Lodge Manager with more time to rebook cancelled rooms and members more time to make plans. Not meeting the new cancellation period will result in a cancellation fee. Please note that our website and all signs will also be updated very soon at the lodge.
2) The Board of Directors approved the new nightly lodge guest rate increases, effective June 1, 2017. The nightly Tyrol Lodge members & guests rate can change any time without notice. Please note that our website and all signs will also be updated soon at the lodge.
3) Cancellation Procedure
If it is necessary to cancel all or part of a reservation, notification should be made via email or telephone (604.932.5588) including the date, time of call, and all other details pertinent to the booking within the following timelines:
Cancellation Period – 12pm the Monday prior to arrival, as of June 1, 2017
Note: Members who have made season-long bookings and who repeatedly cancel their booking may have their remaining bookings cancelled at the discretion of the Tyrol Lodge Manager and approval of the President and Lodge Chair.
4) Cancellation Fee
Cancellations or changes made to a booking with inadequate notice will incur a non-refundable charge to the members account equivalent to the dollar value of the booking. This charge must be paid in full before the Tyrol Lodge Manager will be able to accept a new booking under this account.